Baldwins Lane Surgery

265 Baldwins Lane, Hall Green, Birmingham, B28 0RF

It's Tuesday 6:49 PMSorry, we're closed

NHS

Telephone: 0121 744 1290

Fax: 0121 745 1126

baldwinslane.surgery@nhs.net

Performance and Feedback

We had a comprehensive CQC inspection in July 4th, 2018. We are pleased to have been rated GOOD in all areas. There were some points that were raised for us to improve as follows:

The provider should ensure all actions from their fire risk assessment are completed as planned.

Works to complete all the fire risk assessment actions have been booked in and will be completed by the end of October 2018

The provider should continue to improve processes to ensure all safety checks are documented in line with practice policies and procedures.

We developed a more detailed system for logging safety checks on equipment and this is in use now

The provider should ensure all relevant staff are aware of the practice’s policy for patient specific directives, and take action to ensure it is adhered to and operated effectively when a healthcare assistant is employed.

We have amended our policy and met as a practice to ensure all clinical staff are fully aware of the requirements for using patient specific directives with health care assistants. This is mostly put into practice if the HCA is giving flu vaccinations. We believe we have good systems in place to ensure compliance with guidelines

The provider should continue to take action to improve uptake of children’s’ vaccinations.

We are continually trying to improve our recall systems and have already increased the uptake in this area.

 

Patient Participation Group

Patient Survey

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

Opening Times

  • Monday
    08:00am - 18:30pm
  • Tuesday
    08:00am - 18:30pm
  • Wednesday
    08:00am - 12:30pm - phone lines are open until 1.00pm
  • Thursday
    08:00am - 19:30pm
  • Friday
    08:00am - 18:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED